This is a WOOD workshop so your project will have random cracks, chips, knots, and other natural blemishes that give it it's characteristics. Some peeling may occur. Some nails/staples may be present/visible. We will do our best to minimize disturbances to the words and make everything look intentional. Please keep in mind, no piece is absolutely perfect, as it is hand crafted but it will certainly be wall worthy! Changes to our standard designs or special requests for a new design are considered custom and must be pre-approved and submitted at least 7 days prior to your event. If approved, a customization fee of $25 will apply. Due to the customizations of our workshops, there are no refunds. However, if you cancel with at least 48 hours notice your FULL reservation fee will be turned into a store credit that can ONLY be used for future workshops. Same day cancellations or no-shows will NOT get a credit for a future workshop! Please private message us on Facebook or email us (email@example.com) to cancel. Bows/Add-ons, if pictured, are additional and not included in the project but can be purchased in studio for an additional charge. Hammer & Stain reserves the right to make any amendments to this policy at any time. I confirm all design choices and or personalized information entered above is correct and understand that NO CHANGES can be made once this reservation is placed.